Last Updated: 04.09.2024
Socium Konstantin Dylko ("we," "us," or "our") operates a server-to-server application designed to automate communication through Instagram Direct and Facebook Messenger ("the App"). We are committed to protecting your privacy and ensuring the security of any personal information that we collect, use, or share through the use of our App.
This Privacy Policy explains how we collect, use, and share information through our App and how you can manage your personal data when using our services.
Information We Collect
We may collect the following types of information through the use of our App:
- Account Information: When you use the App, we collect and process information provided by Meta (Instagram and Facebook) through their APIs, including account identifiers (such as User ID, Page ID), username, and other account-related metadata.
- Message Content: We collect the content of messages (including text, images, videos) sent and received through Instagram Direct and Facebook Messenger as part of our automated communication service.
- Communication Metadata: Information such as the date, time, and recipient of each message may be collected to provide automation services.
- Usage Data: We may collect data about how users interact with the App, including log files, IP addresses, and session activity to improve performance and provide support.
How We Use Your Information
We use the collected information for the following purposes:
- Communication Automation: To automate and manage conversations between our business and potential clients on Instagram Direct and Facebook Messenger.
- Service Delivery: To operate and improve the App, including ensuring the service operates efficiently and resolves any issues.
- Compliance with Legal Requirements: To comply with legal obligations or requests from law enforcement or other governmental authorities.
How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- With Meta (Facebook/Instagram): We may share information with Meta to facilitate the connection and communication automation between your account and the platform's messaging systems.
- With Third-Party Service Providers: We may share information with trusted third-party service providers who assist in operating our App and delivering our services (e.g., hosting services, technical support, google cloud).
- Legal Compliance: We may share information in response to legal processes, such as subpoenas or government requests, or to protect the rights, property, and safety of Socium Konstantin Dylko or others.
Data Retention
We retain personal information only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed, we will delete it in a secure manner.
Security
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
Your Rights
You have the right to:
- Access and request a copy of the personal information we hold about you.
- Request the correction or deletion of your personal data.
- Object to the processing of your personal information for certain purposes.
- Withdraw consent where the processing is based on consent.
If you would like to exercise any of these rights, please contact us at the email address below.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under the age of 13, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
Socium Konstantin Dylko
Email: kdylko@gmail.com